Appointment of Shared Services Implementation Task Force

by Bill Jacob, 老澳门六合彩开奖记录 Interim Vice Chancellor for Administrative Services  |   

Dear 老澳门六合彩开奖记录 Community,

Chancellor Sandeen and I are committed to transparency as 老澳门六合彩开奖记录 moves to a shared services model for fiscal management and associated administrative services. To that end, I will be sending regular updates on progress and periodic announcements about opportunities for you to provide input.

This week, the 老澳门六合彩开奖记录 Shared Services Implementation Task Force, comprising two teams, was appointed. These teams will guide the formation of a shared services model for 老澳门六合彩开奖记录 throughout FY21.

The structure and membership is as follows: 

Core team (detailed task force analysis, recommendations and implementation):

  • Bill Jacob (Chair), Interim Vice Chancellor for Administrative Services
  • Ryan Buchholdt, Interim Budget Director
  • Finance Business Leads: Heather Paulsen, Amanda Yauney, Becky Jackson, Geeta Kolean, Lexi Hill, Chrissy Wilson
  • Steve Wildeck (Advisor)
    • Note: Steve Wildeck is an expert in administrative shared services in higher education and has 30 years鈥� experience as CBO in higher education, most recently at the University of Wisconsin. We will leverage his expertise for guidance through our transformation as it relates to 老澳门六合彩开奖记录 shared services.

Extended team (governance, key support experts):

  • Gail Ealy, UA Human Resources and Labor Relations
  • Ben Shier, 老澳门六合彩开奖记录 Interim Chief Information Officer
  • Austin Osborne, 老澳门六合彩开奖记录 University Relations
  • Soren Orley, 老澳门六合彩开奖记录 Faculty Senate
  • Dawn Humenik, 老澳门六合彩开奖记录 Staff Council
  • Additional fiscal personnel as needed

As chair of the Shared Services Implementation Task Force, I will lead the process and ensure the implementation of the new model. However the task force members themselves will play significant roles in driving this progress for 老澳门六合彩开奖记录.

As stated by Chancellor Sandeen in the Task Force Charge, 老澳门六合彩开奖记录 Shared Services will vigorously pursue the following benefits:

  • Timely and accurate data and reports
  • Financial advising for unit heads and managers
  • Strong customer service, to units and end users
  • Shared long-term savings; giving back time and money to 老澳门六合彩开奖记录 units

The creation of a shared services unit is a critical step for 老澳门六合彩开奖记录, and one that follows a national trend as universities aggressively seek ways to make investments into their primary missions. Given the certainty of reductions in state funding for 老澳门六合彩开奖记录, it is essential that we continue to lower our administrative costs, increase our administrative efficiency and deliver dependable, high-quality services to our colleges and departments.

Units included in initial scope:

  • Office of the Chancellor
  • Office of the Provost
  • Office of University Advancement
  • College of Business & Public Policy
  • College of Arts & Sciences
  • College of Engineering
  • College of Health
  • Community & Technical College
  • 老澳门六合彩开奖记录/APU Consortium Library

The work of the committee will occur in three major phases in FY21 and FY22:

Planning (September - December 2020)
Activities in this phase include: scope refinement, current state analysis, identification of 老澳门六合彩开奖记录 shared services staff based on current state analysis, approach and plan for shifting reporting lines to Shared Services. Current state of work will be maintained as is (lift and shift).

In addition, we will work with departments and staff to understand any work left behind and how to manage that successfully.

Implementation (January - June 2021)
Activities in this phase include: shifting reporting line of in-scope positions to 老澳门六合彩开奖记录 Shared Services (target date Jan. 3, 2021), identifying best practices, designing/developing process and policy improvement, standardizing forms and processes, determining organizational structure and alignment and establishing service-level standards.

Operational (July 2021 - June 2022)
Incremental scope expansion and continuous improvement.

Please join me in thanking the task force members for participating in this important work for 老澳门六合彩开奖记录. I join them in looking forward to an inclusive, productive process ahead that will yield progress for 老澳门六合彩开奖记录 and all of our stakeholders.

Sincerely,
Bill Jacob
老澳门六合彩开奖记录 Interim Vice Chancellor for Administrative Services
Chair, 老澳门六合彩开奖记录 Shared Services Implementation Task Force

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